Frequently Asked Questions

1. What is Arcana?

Arcana is an online store offering a wide range of clothing wears, including tops, bottoms, and accessories.

You can reach our customer support team by emailing arcanashopng@gmail.com or by using the contact form on our website.

We offer a 30-day return policy for all unused and unopened items. Please refer to our Returns & Exchanges Policy for more details.

Yes, we ship to countries outside of Nigeria. Shipping fees and delivery times may vary.

Once your order has shipped, you will receive a tracking ID via email. You can use this ID to track your order on the carrier's website.

We accept all major credit cards or debit cards, USSD, Bank Transfer and Visa Qr.

Shipping typically takes 10-15 business days, depending on your location.